Durbin, Warren, Blumenthal Warn University of Idaho on the Dangers of Purchasing Predatory For-Profit College University of Phoenix
WASHINGTON – U.S. Senate Majority Whip Dick Durbin (D-IL), along with his colleagues U.S. Senators Elizabeth Warren (D-MA) and Richard Blumenthal (D-CT), today sent a letter to the President of the University of Idaho (UI) urging the school to reconsider its decision to acquire the University of Phoenix (Phoenix), a nefarious for-profit college with a history of preying on veterans, low-income students, and students of color. The Senators discussed a number of Phoenix’s predatory practices, including illegal recruiting of military service members, misleading advertisements, and hiring executives who led other defunct for-profit colleges. In their letter, the Senators warn UI that Phoenix could use the acquisition as a way to pass Phoenix’s liability for its wrongdoings to UI, leaving UI financially responsible for borrower defense discharge payments to students wronged by Phoenix.
“Given Phoenix’s long record of poor student outcomes, deception of veterans, and entanglements in federal investigations and enforcement actions, we urge you to reconsider the implications of acquiring Phoenix, which could cause great harm to students and taxpayers not only in Idaho but also across the country,” the Senators’ letter began.
Durbin, Warren, and Blumenthal noted that should this transaction move forward, Phoenix could irrevocably harm UI’s reputation as a quality college due to Phoenix’s record of poor student outcomes, including low graduation rates, low earnings rates for Phoenix graduates, and multiple programs that are failing the gainful employment rule.
“We are aware that faculty and staff are concerned that UI’s purchase of Phoenix could harm its quality and reputation. We share these concerns. Furthermore, we are concerned that UI’s acquisition will allow Phoenix to continue to abuse students under the guise of a trusted, public university,” the Senators wrote. “What is UI’s plan to improve outcomes for Phoenix’s students, and to address the seven programs at Phoenix that currently are failing the gainful employment rule?”
The Senators urged UI to consider the financial risk of having to pay thousands of pending borrower defense claims on behalf of Phoenix if the claims are approved. The Senators further warned UI about the potential risk of being liable for Phoenix’s violation of a previous agreement with the Federal Trade Commission (FTC).
“UI similarly could face Phoenix’s potential liability fordischarged federal loans, including thousands of pending borrower defense claims, and a violation of its previous agreement with the FTC, which banned Phoenix from releasing misleading advertisements,” the Senators’ letter continued.
“What is UI’s plan to cover potential liabilities it could acquire from Phoenix? Is the $200 million a contingent payment to cover anticipated liabilities?” the Senators asked.
Phoenix also has a concerning history of siphoning off federal taxpayer dollars to improve its profit margins. The Higher Education Act’s 90/10 rule mandates that for-profit colleges must receive at least 10 percent of their revenue from non-federal dollars. Relying on a loophole, which has now been closed through theAmerican Rescue Plan, Phoenix took advantage of veterans’ GI Bill as the federal program was previously excluded from the 90/10 rule. The Senators went on to warn UI that Phoenix may be latching on to UI to escape accountability from the updated 90/10 mandate.
“Before the 90/10 loophole was closed, Phoenix received more GI Bill funding than any other institution of higher education. We are concerned that Phoenix is pursuing this partnership, at least in part, to evade the updated 90/10 rule. How would UI ensure that veterans are not targeted through predatory recruiting?”the Senators posed.
In May, Durbin led his colleagues in calling on the Department of Education, the Department of Defense, and the Department of Veterans Affairs to scrutinize Phoenix’s participating in federal student aid programs after Phoenix violated its settlement with the FTC, which stated that Phoenix was banned from running misleading advertisements.
The Senators previously have raised concerns of other public universities purchasing fraudulent for-profit colleges, such as the purchase of for-profit Kaplan University by Purdue University and the University of Arizona acquiring Ashford University.
Full text of today’s letter is available here and below:
September 11, 2023
Dear President Green:
It has come to our attention that the University of Idaho System (UI) has agreed to purchase the for-profit University of Phoenix (Phoenix). Given Phoenix’s long record of poor student outcomes, deception of veterans, and entanglements in federal investigations and enforcement actions, we urge you to reconsider the implications of acquiring Phoenix, which could cause great harm to students and taxpayers not only in Idaho but also across the country.
Many for-profit colleges have a long history of preying on vulnerable students—including veterans, low-income students, and students of color. Phoenix is no exception. In fact, Phoenix consistently produces poor student outcomes—frequently leaving students with piles of debt and either a near-worthless degree or no degree at all. Phoenix’s graduation rate is just 27 percent. Furthermore, median earnings 10 years after enrolling at Phoenix are $39,382, and only 48 percent of graduates earn more than a high school graduate. By comparison, UI’s graduation rate is 60 percent, and median earnings 10 years after enrolling at UI are $51,325 with 67 percent of graduates earning more than a high school graduate.
Phoenix also has demonstrated a pattern of predatory and abusive behavior. In 2015, the Department of Defense temporarily suspended Phoenix from receiving Tuition Assistance funds due to evidence of illegal recruiting practices aimed at military service members. In 2019, the Federal Trade Commission (FTC) investigated Phoenix for deceptive advertisements that targeted service members, veterans, and Hispanic populations. These advertisements falsely implied Phoenix had employment partnerships with major companies, including AT&T, Microsoft, Twitter, and Yahoo. This misconduct resulted in a $191 million settlement—the largest settlement ever reached between the FTC and a for-profit college. Since the 2019 settlement, more than 2,100 consumers have submitted complaints to the FTC about Phoenix.
In 2022, Phoenix appointed George Burnett as President. Burnett previously served as CEO of now-defunct Westwood College, which the Department of Education (ED) found systemically defrauded students for years. After ED questioned Burnett’s management of Westwood, he stepped down from Phoenix. Although ED took swift action to protect students and taxpayers, Phoenix’s decision to name Burnett as President demonstrates its brazen indifference to quality, affordability, and integrity in education.
We are aware that faculty and staff are concerned that UI’s purchase of Phoenix could harm its quality and reputation. We share these concerns. Furthermore, we are concerned that UI’s acquisition will allow Phoenix to continue to abuse students under the guise of a trusted, public university. As UI moves forward with the acquisition, we request that you provide a response to the following questions by September 30:
- UI’s enrollment is just under 7,000 students, while Phoenix enrolls more than 65,000 students.
- What is UI’s plan to improve outcomes for Phoenix’s students, and to address the seven programs at Phoenix that currently are failing the gainful employment rule?
- How will UI ensure current UI students continue to receive academic and student support services?
- ED recently discharged loans for borrowers who attended Ashford University (Ashford) through borrower defense. An ED official stated that ED will “seek to recoup the cost of these discharges,” meaning the University of Arizona (Arizona), which acquired Ashford in 2020 financially could be on the hook. UI similarly could face Phoenix’s potential liability for discharged federal loans, including thousands of pending borrower defense claims, and a violation of its previous agreement with the FTC, which banned Phoenix from releasing misleading advertisements. On UI’s Frequently Asked Questions webpage about its affiliation with Phoenix, UI states that Phoenix will provide $200 million in cash if the deal goes through.
- What is UI’s plan to cover potential liabilities it could acquire from Phoenix?
- Is the $200 million a contingent payment to cover anticipated liabilities?
- UI has stated that it plans to fund the acquisition through bonds, but that state bonds will not be issued. Please provide additional details on the financing of the deal.
- The Higher Education Act’s 90/10 rule mandates that for-profit colleges receive at least 10 percent of their revenue from non-federal dollars to prevent them from relying solely on federal funds; however, the GI Bill was not counted as federal dollars for purposes of this rule until Congress closed this loophole in the American Rescue Plan Act. Before the 90/10 loophole was closed, Phoenix received more GI Bill funding than any other institution of higher education. We are concerned that Phoenix is pursuing this partnership, at least in part, to evade the updated 90/10 rule. How would UI ensure that veterans are not targeted through predatory recruiting?
- Other public universities have purchased for-profit colleges, including arrangements between Kaplan University and Purdue University; and Ashford and Arizona. In these arrangements, the for-profit college sold its school and entered into a long-term agreement with the public university to receive payment to provide recruiting, educational, and other services. Such arrangements allow predatory for-profit colleges to masquerade as legitimate, reputable institutions while evading regulations and lining the pockets of their executives.
- If UI purchases Phoenix, does it plan to enter into a service contract?
- Would UI carry over Phoenix employees, specifically employees who work in marketing and recruitment?
- Which entity would lead marketing and recruitment efforts, including setting enrollment targets?
- Will the new entity have UI or Phoenix branding?
Thank you for your consideration, and we look forward to your response.
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